Korona Villa, Arusha Hotel Accommodation

Tel: +255 687 666 808 Email: room@koronavilla.com Website: www.koronavilla.com

Guest Information, FAQs

Guest Information, FAQs

In room Tea and Coffee Facilities

Affordable comfort in a home style!

Guest Information, FAQs

 

The Management and Staff warmly Welcomes you to Korona Villa. In here is some useful info during your stay, kindly read it carefully and feel free to email /phone for more info before arrival.

 

1. Drinking Water We provide 1 bottled water in the rooms and . Should you require extra water in your room or between meals, kindly ask our House Manager for water which is available on sale.

 

2. Coffee / Tea Making Facility in Room

Your room has a Tea / Coffee making facility for your convenience, however, DO NOT  heat the Kettle if the house is running of Solar Power, Kindly Inquire from the Villa Manager before heating.

 

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3. Meals schedule and Bar

Breakfast time is between 6:30am to 9:00am daily, should you want an early or later Breakfast, kindly let the House Manager know about your scheduled time well in advance the evening before.‚  We do have main meals on full course (Lunches and Dinners) We do have a small but uniquely designed Dining room in House where we serve all our meals, however guests are free ask for a drink or meal of their Choice and you will be served from anywhere on the property including Room service, Garden Umbrellas or preferably at the TOP Balcony overlooking the front, located on the upstairs at the Top of the Villa.

 

However we have a set Menu served at fixed times.You will need to place in your order as soon as you check in. Lunches may be served between 12:30 – 3:00pm and Dinners at 7:30Pm -9:00Pm. Ask the House Manager for the MENU. In addition, we do have a variety of Non alcoholic Drinks and Alcoholic drinks to Include Beers, Wines and Spirits available in the House.

 

Feel free to ask for a drink of your Choice and you will be served from any where on the property including Room service, Garden Umbrellas or preferably at the TOP Balcony overlooking the front, located on the upstairs at the Top of the House. Do not forget , our Msumbi Coffee pot has been popular, feel free to ask for a boiled pot of Tanzania`s finest Msumbi Coffee at Korona Villa.

 

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4. Hot water for your Shower

All our rooms have a comfortable telephone type/wall plug on shower with warm water heated by Electricity with a solar buck up. We request our Guest to use any running water a little spare-ringly as water is a scarce recourse anywhere. This way Kindly close the water taps while in or out of the rooms. We heat water by Electricity with a solar back up heater ,this way you are guaranteed a full hot and powerful shower all around the clock.

 

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5. Electricity

We are running on both Electricity supplied from the National Grid, with a solar Panel back up. This way you are guaranteed power and lights on all throughout your stay at Korona Villa. In this case, again in a way to save on energy and power, we kindly request all our Guests to turn off / switch off any un wanted Lights in the room during and after your stay. We use 220-240 Voltage with a 3 pin British ( UK ) type pins for plugs. Should you require any multiple plug Power Adopters to fit your gargets, feel free to borrow from the House Manager. Additionally Reading Lights have been plugged into each Room on the writing table provided, the reading lights have Deamers to allow you control the amount of reading light your require.

 

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6. Hair Dryers

We do have Hair Dryers available for your use, should you wish to use hair dryers, do not hesitate to ask from the House Manager, just remember to return it after use for the next customer to borrow. Note: DO NOT Plug in a Hair Dryer when we are running a solar Panel power.

 

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7. Internet and Telephone ( Wi-Fi )

We do have a FREE wireless Internet on the property and a facility in your own room, however if you do not have own laptop, we are running a one-man computer Internet facility near the Front Desk and another computer station up stairs, kindly ask the House Manager to get you connected. The use for Internet is free, but remember to give chance for others in the house to use too.

 

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8. Taxi Services

We have a reliable net work of Taxi Services, ask the House Manager by mentioning your planned destination and a taxi will made available to you. Meanwhile we do make arrangements to pick or drop you at the Airport on request.

 

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9. Laundry services

A laundry List is available in this booklet, complete the Laundry card and drop all your required laundry Items on the floor. In order to keep within environmental guidelines, we will always change your Towels daily, but for guests staying a second night, we will keep the same bed sheets and will only change them if requested.

 

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10. Medical

We do not have an in- House Medical Personnel, however we do have a first Aid Kit at the Manager`s office. Should you have a serious medical Issue that requires urgent attention, we have AAR ( African Air Rescue) Emergency Phone numbers and besides, Korona Villa is fortunate to be neighbored by a Roman Catholic Convent whose Nuns

( Canossa Sisters ) run a dispensary in a walking distance, we can access this facility 24Hrs.

 

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11.Check out time

All rooms should be vacated by 10:30am,so we can have it ready for the next visitors, should intend to stay an additional night or so, kindly let our House Manager know about it the evening before and so we can check availability as we have limited number of guest rooms.

 

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12. Safe Storage

The House managers office is equipped with a safe deposit, should you have any valuables that you think should be kept in a more safe custody, feel free to have these listed and registered with the House Manager and a receipt for  the same be issued for your easy claim when required.

 

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13. Giving Back

Within the Korona village are local primary and kindergarten schools that look after the dis- advantaged children ,you are well come to visit a school with some supplies that may include: Pen,Pencil,writing material and sports equipment like Soccer balls. Or any contribution that you could as an individual or group. Ask our House manager for further info.

 

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14. Guest Questionnaire

A guest Questionnaire has been inserted in this booklet, kindly take your precious time available to complete it and leave it in the booklet, we will pick it for our action and we will listen . Thanks again for your time.

 

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15. Lastly

Remember to come back and tell others about your Korona Experience

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